RETURN AND REFUNDS POLICY
Last updated April 17, 2021
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least forty-five (45) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
The following items cannot be returned or exchanged:
- Extra Services
- Sale items are FINAL SALE and cannot be returned.
- All Guests, including children and infants, must present valid identification at check-in.
- Check-in begins 2 hours prior to the flight for seat assignment and closes 45 minutes prior to the scheduled departure.
- Carriage and other services provided by the carrier are subject to conditions of carriage, which are hereby incorporated by reference. These conditions may be obtained from the issuing carrier.
- In case of cancellations less than 6 hours before departure please cancel with the
airlines directly. We are not responsible for any losses if the request is received less than 6
hours before departure.
- Please contact airlines for Terminal Queries.
- Partial cancellations are not allowed for Round-trip Fares
- Changes to the reservation will result in the above fee plus any difference in the fare between the original fare paid and the fare for the revised booking.
- The No Show refund should be collected within 15 days from departure date.
- If the basic fare is less than cancellation charges then only statutory taxes would be refunded.
- Wearer not be responsible for any Flight delay/Cancellation from airline’s end.
- Kindly contact the airline at least 24 hrs. before to reconfirm your flight detail giving reference of Airline PNR Number.
- We are a travel agent and all reservations made through our website are as per the terms and conditions of the concerned airlines. All modifications, cancellations and refunds of the airline tickets shall be strictly in accordance with the policy of the concerned airlines and we disclaim all liability in connection thereof.
If you have any questions concerning our return policy, please contact us at:
+1 (323) 375-1165